The item is still wrapped for shipping from Nor-lake. Scratch and dent means that the item has some cosmetic damage somewhere on the item, but that it still works perfectly fine. Most of these scratch and dent items have small scratches and/or dents that aren’t very noticeable. However, some have a little bigger dents or scratches. This varies from unit to unit. We would like to keep them packaged if possible to expedite shipping.
Scratch and Dent Purchase Policy:
By purchasing this item you acknowledge that it has some scratches and/or dents and that you are aware of that prior to purchase.
1. Business Name
2. Correct Physical Address
3. Phone Number and Contact Name for freight company
4. Do you need liftgate service (help getting it off the truck)?
5. Are we shipping to a residence?
***WITH SET FREIGHT: Shipping included is to a business with a dock or forklift. If lift gate is needed or going to a residence extra fees may apply. We have taken as many pictures that we can to show you any possible scrapes, dents, etc. We double check to make sure an item runs before it leaves as described, and we are NOT responsible if something gets damaged or broken in shipping making the equipment non-operational. Returns are accepted according to our return policies.